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• Some questions come up over and over again. Please check our Questions and Answers page to make sure you’re not wasting time on a question we’ve already answered.
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• If you wish to provide content-related feedback on an ALA article, kindly do so in the comments section associated with that article. (If there is a spelling or grammatical or factual error in the article, go ahead and contact us.)
• If you have trouble understanding or implementing ideas and techniques shown in these pages, you may be tempted to write to us, asking for help. Unfortunately, we cannot answer such questions. We are a magazine of resources, not a help desk.
• Known issue: The discussion links on some older articles lead to a 404 page instead of the discussion. We’re working on a fix and hope to have the problem resolved soon.

If none of the above options meet your needs, kindly . You may not hear back from us because of the high volume of mail ALA receives.